The Sales Pyramid System (S.P.S.)

At The Training Thinking we approach sales training with an Holistic Training Product, through the Sales Pyramid System – S.P.S.

At The Training Thinking we approach sales training with an Holistic Training Product, through the Sales Pyramid System – S.P.S. The development and the existence of the S.P.S., is based on the enduring systematic and uniform need to improve the operations of a sales department, as well as the daily work of all of the group members.

The S.P.S. addresses the need of each sales department to create and follow a consistent systematic approach in their collaboration and in developing customer relations, in order to achieve its goals. The S.P.S. can be applied either partially or in whole regardless of the nature of the product or services we offer or the market in which we operate. The initial architecture and structural design of S.P.S. constitutes the 4 sides of a pyramid.

Side A describes the hierarchical positions in Sales Management
Side B depicts the type of relations a company’s has with its customers
Side C takes into account the interactions with its customers
Side D refers to the skills of sales personnel and managers

Upon analyzing each side of the pyramid, we distinguish different levels of study and improvement. Through this methodical analysis, we are led the final schematic design of S.P.S., which is a quadrangular pyramid.

S.P.S. training product provides educational solutions and tools for improving

All of the Sales Management Levels:

Sales Managers, Area & Key Account Managers, Sales and Merchandising Personnel, Sales Administrators

All types of Customer Relations:

whether B2C (retail sales), B2B (wholesales, large accounts) or B2P (Professional Consulting)

All types of Customer Interaction:

for any type of customer contact, such as in face to face, telephone sales or door –to- door sales, and finally

Development of Professional Skills:

we list here the most common skills which tend to require improvement, although there may be others which P.S.P. may improve upon. Some of the skills that are cultivated through P.S.P. are team management, communication, negotiation, time management, presentation skills, complaint handling etc.

S.P.S. adopts all available innovative training methodologies and with the use of interaction, active participation, exercises, practical applications and limited theoretical presentations, it aims and achieves the improvement of skills and knowledge and succeeds in the adoption of those behaviors essential for the salesman and middle and upper management. It adjusts to, supports and strengthens the sales tools utilized by the company and fully adopts the company’s values and strategy.